Privacy Policy

Valuable information and policies

These Privacy Policy together with any Application accepted by us shall constitute your agreement with us for the provision of the communication services (the “Agreement”). Where we provide the communication services to you in conjunction with Additional Value Added Services (e.g. Video conferencing, SIP trunking, and unified Communications i.e. IP PB etc. Then the specific terms and conditions applicable to each of Services will also apply to you.

Quality & Efficient

Privacy Policy

This Privacy Policy identifies and describes the way we use and protects the information we collect about Customers and Users. All uses of Digitel Cloud products and services, as well as visits to our websites, are subject to this Privacy Policy.

Privacy Statement

Digitel Cloud is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Digitel Cloud site and governs data collection and usage. By using the Digitel Cloud site, you consent to the data practices described in this statement.

Collection of your Personal Information

Digitel Cloud collects personally identifiable information, such as your email address, name, home or work address or telephone number. Digitel Cloud also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Digitel Cloud. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Digitel Cloud for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Digitel Cloud site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Digitel Cloud public message boards, this information may be collected and used by others. Note: Digitel Cloud does not read any of your private online communications.

Digitel Cloud encourages you to review the privacy statements of Web sites you choose to link to from Digitel Cloud so that you can understand how those Web sites collect, use and share your information. Digitel Cloud is not responsible for the privacy statements or other content on Web sites outside of the Digitel Cloud and Digitel Cloud family of Web sites.

Use of your Personal Information

Digitel Cloud collects and uses your personal information to operate the Digitel Cloud Web site and deliver the services you have requested. Digitel Cloud also uses your personally identifiable information to inform you of other products or services available from Digitel Cloud and its affiliates. Digitel Cloud may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Digitel Cloud does not sell, rent or lease its customer lists to third parties. Digitel Cloud may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Digitel Cloud may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Digitel Cloud, and they are required to maintain the confidentiality of your information.

Digitel Cloud does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Digitel Cloud keeps track of the Web sites and pages our customers visit within Digitel Cloud, in order to determine what Digitel Cloud services are the most popular. This data is used to deliver customized content and advertising within Digitel Cloud to customers whose behavior indicates that they are interested in a particular subject area.

Digitel Cloud Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Digitel Cloud or the site; (b) protect and defend the rights or property of Digitel Cloud; and, (c) act under exigent circumstances to protect the personal safety of users of Digitel Cloud, or the public.

Use of Cookies

The Digitel Cloud Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Digitel Cloud pages, or register with Digitel Cloud site or services, a cookie helps Digitel Cloud to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Digitel Cloud Web site, the information you previously provided can be retrieved, so you can easily use the Digitel Cloud features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Digitel Cloud services or Web sites you visit.

Security of your Personal Information

Digitel Cloud secures your personal information from unauthorized access, use or disclosure. Digitel Cloud secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Digitel Cloud will occasionally update this Statement of Privacy to reflect company and customer feedback. Digitel Cloud encourages you to periodically review this Statement to be informed of how Digitel Cloud is protecting your information.

Contact Information

Digitel Cloud welcomes your comments regarding this Statement of Privacy. If you believe that Digitel Cloud has not adhered to this Statement, please contact Digitel Cloud at support@digitelcloud.co.uk We will use commercially reasonable efforts to promptly determine and remedy the problem.